How To Check Your CCRIS Report, And Understanding What It Means

When buying a big-ticket item such as a property and vehicles, you may need to leverage on financing. One of the things that a bank may look at when considering whether to approve your loan application or not is your Central Credit Reference Information System (CCRIS) report. 

Operated by central bank Bank Negara Malaysia (BNM), CCRIS receives and processes credit information furnished from financial institutions and transforms it into credit reports.

These credit reports are then made available to financial institutions who refer to them to facilitate credit risk management. The reports give a view of the financing and repayment history of a borrower over the past 12 months.

How To Check Your CCRIS Report

Individuals or companies can access their CCRIS reports online via eCCRIS portal for free. You can register online for eCCRIS access. The online eCCRIS registration is only valid for new Malaysian individual users with MyKad and internet banking facility.

The following are steps to register a new eCCRIS account:

Step 1: Go to eccris.bnm.gov.my and click Register Now.

Step 2: You will need to pay a fee of RM1 for identity verification.

Step 3: Fill in your personal details and submit.

Step 4: You will be reuqired to pay a processing fee of RM1, which is refundable.

Step 5: Set User ID and Password for your eCCRIS account.

Step 6: Answer some security questions.

Step 7: You will be asked to key in an OTP to activate the Multi-Factor Authentication (MFA).

Step 8: Click Activate MFA. Download authenticator application and scan QR Code on eCCRIS webpage.

Step 9: Key in six-digit code and click Verify.

For other users, you will need to register as an eCCRIS user at any Credit Counselling and Debt Management Agency also known as Agensi Kaunseling dan Pengurusan Kredit (AKPK) offices nationwide or online via BNMLINK.

Otherwise, you can also get you CCRIS report at designated CCRIS kiosks at Credit Counselling and Debt Management Agency offices.

You can also request for CCRIS reports from approved credit reporting agencies including Credit Bureau Malaysia, CTOS Data Systems and Experian Information Services Malaysia. These agencies may charge a fee for their reports.

Understanding Your CCRIS Report

The CCRIS report contains credit information furnished to Bank Negara Malaysia from participating financial institutions including:

• Licensed commercial banks
• Islamic banks
• Investment banks
• Development financial institutions
• Insurance companies
• Payment instrument issuers
• Rehabilitation institutions
• Building societies
• Credit leasing companies
• Government agencies

The report may contain essential identification data of borrowers such as name, identification card number and date of birth. Financial institutions are required to report all types of credit facilities extended to their borrowers, including credit cards, overdrafts, trade facilities and housing loans.

The CCRIS Report only shows outstanding or active accounts, pending credit application, and approved credit applications for the last 12 months.

• Other types of information found in the CCRIS report include:
• Frequency of payments for each facility
• Legal action taken against the borrower as a result of defaulted payments
• Latest date of the status of the legal action
• Outstanding credit facilities taken by the borrower
• Credit facilities under close supervision by the financial institution
• Approved credit applications or applications pending for decisions made over the last 12 months period
• Details of the property in which the credit facility is being applied for

There is a common misconception that CCRIS report is a blacklist of poor borrowers but this is not true. CCRIS reports are only one of the sources used as reference by banks when assessing financing applications. Banks can sourced credit information of a borrower from other avenues.

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