Guide To Checking If You Have Unclaimed Money With eGUMIS

There is over RM11 billion worth of unclaimed money managed by the Accountant General of Malaysia (AGM) Department as of May 2023. More than 70% of the money are from bank accounts that have not been active for seven years or more. 

Unclaimed money is any money that is legally payable to an individual but has not been cashed out by the rightful owner for a period of not less than one year from the payment date, including money in savings accounts, approved insurance payouts and fixed deposits that have reached maturity. 

In Malaysia, corporations are required to keep a register of money that is not claimed by the rightful owners and submit the money to the government. Unclaimed money is held in the government’s Consolidated Trust Account for 15 years. Then, if it remains unclaimed, it will be transferred to the Consolidated Revenue Account, which accounts for all revenues received by the government. 

However, rightful owners can still claim their money even if the period of 15 years has lapsed and the money is transferred into the Consolidated Revenue Account. 

Types Of Unclaimed Money 

There are three types of unclaimed money, which is claimable through the  eGumis portal or at any Accountant General of Malaysia Department counter. 

Checking For Unclaimed Money 

You can check for unclaimed money through the eGUMIS online portal.  

First, you will need to register to be an eGUMIS user. After registration, you will receive a temporary password via email to log in for the first time. Once you log in, you can update your information. 

Then, you can click on the link that says, ‘Click Here To Search For Unclaimed Money’. With your Identification Number or Company Registration Number, you can search if you have any unclaimed money.  

Aside from the rightful owner, there are other parties who can also apply for a claim for unclaimed money such as the following:
 

• The estate administrator that has been appointed in letter of administration
   

• Liquidator for a company that is in the process of winding up
   

• Individual or company/firm that has been mentioned in a Court Order
   

• Companies Commission of Malaysia/Malaysian Department of Insolvency for a company that has been fully dissolved 

Applying To Claim Unclaimed Money 

If you do have unclaimed money, you can apply for a claim online on the eGUMIS portal as well. You can search the unclaimed money, click on the unclaimed money record and click ‘Continue With Application’. Then, you will have to fill in details such as the recipient and bank information. 

You should also have the following documents on hand for uploading: 

• Copy of Identity Card 

• Form UMA-7 via eGUMIS 

• Copy of the front page of an active account passbook/bank statement of the applicant for payment crediting   

• Confirmation letter from the company/firm which surrendered the unclaimed money. This is required if the eGUMIS information is different from the applicant’s information/ owner’s identification 

Do note that original documents will need to be submitted over the counter or by post within seven working days from online submission. 

For those who are making an application to claim money from a savings account, current account or fixed deposit account, you will need to provide the following additional documents: 

• Original confirmation letter from the bank that submitted the unclaimed money, for claims amounting to RM10,000 and above for submission made in 2017 and prior 

• Copy of parent/guardian’s identity card and birth certificate of the child for claims involving savings account or trust account 

• Applications should be made jointly by all account holders for claims involving unclaimed money in joint accounts that require single/joint signatures 

If you’re a foreign citizen, you will need to prepare the following additional documents:  

• Identification documents for non-Malaysian citizen certified by the country’s Public Notary/ Consulate Officer 

• Renunciation of Malaysian citizenship from National Registration Department if claimant has relinquished his or her citizenship 

• Latest passport and old passport when transaction has been made in Malaysia for non-Malaysian citizen certified by Public Notary/ Consulate Officer for the country 

• Original document such as bank account passbook/fixed deposit certificate or original confirmation letter from the company/firm which surrendered the unclaimed money, if the original document is unavailable 

• Copy of the front page of an active account passbook/bank statement of a foreign applicant should clearly state the applicant’s full name, account number, bank’s name, bank’s address and national clearing code (FW/SC)/ Swift Code) for payment crediting 

There are no charges for your application for unclaimed money. You can check the status of your application on the eGUMIS portal after submitting your application.  

Read Also: What Happens To Your EPF Savings When You Leave Malaysia?  

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